Last updated: September 2026
Saints Coffee Co respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect your information when you use our website or place an order with us.
Information we collect
When you place an order or contact us, we may collect information such as your name, email address, telephone number, billing and delivery address, and details relating to your order.
We only collect information that is reasonably necessary to provide our products and services.
How we use your information
We use your personal information to:
- Process and fulfil your orders
- Process payments
- Arrange delivery
- Communicate with you about your order
- Respond to enquiries and provide customer support
- Improve our website and services
- Send marketing communications where you have chosen to receive them
Payments
Payments made through our website are processed by our payment service provider, Yoco. We do not store your full credit or debit card details on our website.
Your payment information is handled by Yoco in accordance with their own privacy and security practices.
Sharing your information
We may share relevant information with trusted service providers where necessary to operate our business. This may include payment providers, delivery/courier companies, website hosting providers and other service providers involved in fulfilling your order.
We do not sell your personal information.
Cookies
Our website may use cookies and similar technologies to provide essential website functionality, remember preferences and help us understand how visitors use our website.
You can control or disable cookies through your browser settings, although this may affect some website functionality.
Keeping your information secure
We take reasonable and appropriate steps to protect your personal information from loss, misuse, unauthorised access or disclosure.
How long we keep your information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing customer support and meeting applicable legal, accounting and administrative requirements.
Your rights
You may contact us to request information about the personal information we hold about you, request that inaccurate information be corrected, or raise a concern about how we handle your personal information.
Contact us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Saints Coffee Co
Email: hello@saintscoffeeco.co.za
This policy may be updated from time to time to reflect changes to our website, services or applicable legal requirements.